Services
Irembo applications, done correctly the first time.
Who this is for
- You need a certificate: birth, marriage, criminal record, and more
- You need a permit or a registration and the portal keeps rejecting it
- Your application is stuck at “pending” and nobody answers
What you get
- The right service selected and the form filled correctly
- Official fees paid on the portal, with the receipt shared with you
- The application reference number shared with you
- Follow-up with the responsible office until it is issued
- WhatsApp updates at every stage, in Kinyarwanda
Documents you will need
Do not have them all? Send what you have — we tell you what is missing before we start.
- Your national ID
- The details the document must show, exactly as registered
- Any supporting documents the service asks for — we send you the exact list before we start
How it works
Ask
Send your request here or on WhatsApp — attach document photos if you have them.
We work
We confirm your fee, you sign from your phone with a one-time code, and we file it in the official system.
Track
You get a WhatsApp update at every step, and we stay on it until it is done.
Clear quote before you sign. Irembo and government fees shown separately.
Irembo requests are the most common thing we handle. 2,300+ Rwandans served across all services.
Questions people ask us
My application is already stuck. Can you take it over?
Yes. Send the reference number on WhatsApp. We find where it stopped and follow up until it moves — you see every step.
Do I need an Irembo account?
No. We handle the application in the official system and share every reference and receipt with you.
How fast will I get my certificate?
Issuing times are set by the responsible office, not by us. What we promise: applied correctly the first time, and followed up until it is issued.
Ready when you are.
Tell us about your irembo request. We reply with a clear fee before anything starts.